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The CBL Interactive Environment for SELCOPY & CBLVCAT

Maintenance to SELCOPY/i and answers to frequently asked questions may be found on this Technical Support page and the FAQs page respectively. Users should refer to these pages prior to contacting CBL directly.

As well as answers to general questions, the FAQ lists may include solutions or work arounds for problems that are not attributable to an error in the repective program, or problems for which a zap has not yet been published.

If you cannot find the answer to your query on these web pages site, then please contact the CBL query desk via the following:

Tel: +44 (1656) 65 2222
Fax: +44 (1656) 65 2227
Email: support@cbl.com

CBL provides a 24 x 7 technical support service to all customers via telephone.

During normal office hours (09:30-17:30), every endeavour is made to supply immediate technical support via the telephone. At all other times, including weekends and Bank Holidays, a recorded telephone message provides relevant telephone number(s) for technical emergencies only.

 

Maintained Releases

Maintenance support for all releases of SELCOPY/i (CBLi) prior to 1.60 has been discontinued as of 2009/07/22. Please download and install the latest SELCOPY Product Suite bundle for the relevant operating system.

Maintenance support is available for the following releases of CBL software components:

SELCOPY Releases
SELCOPY 3.00   (SELCOPY Product Suite 3.00)
SELCOPY 2.02
SELCOPY/i Releases
SELCOPY/i 3.00   (SELCOPY Product Suite 3.00)
SELCOPY/i 1.80
SELCOPY/i 1.70
SELCOPY/i 1.60
CBLVCAT Releases
CBLVCAT 3.00   (SELCOPY Product Suite 3.00)
CBLVCAT 2.12

Maintenance support for SELCOPY/i Releases 1.80, 1.70 and 1.60 on mainframe (z/OS, z/VSE and z/VM) systems will end on 2011/11/01.
Please see end of product maintenance notification for further details.

 
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http://www.cbl.com/cblisupp.html
2011/09/16 15:46:46